Our Service Promise

Six service promises ensure great value and peace of mind wherever you travel…

1. The best travel deals at the best prices – Don’t waste your time searching the internet, just talk to one of our Designers of Travel who already have access to the best deals in the market. We are backed by the buying power of the Independent Travel Group and their preferred partners give us access to great travel offers and amazing value, which we then pass onto you.

2. Your one-stop travel shop – Highfields Travel and Cruise will assist you with every aspect of your holiday from flights to accommodation, ground transport, activities, tours, insurance, documentation, visas and more. There’s so much for you to choose from. Let them do all the time-consuming work of planning your itinerary for you.

3. 24/7 Customer Service – No matter where you travel in the world your Highfields Travel and Cruise expert is available to offer you top service only a phone call or email away. Whether you need help on a trip or some extra advice, you are never on your own!

4. Supporting your local community – Highfields Travel and Cruise is locally owned and operated. We proudly support local Sports Clubs and Community events. Meaning your support keeps our local community strong.

5. Reliable, safe and responsible – Your privacy, security and peace of mind are very important. Highfields Travel and Cruise agents take responsibility to ensure that your details are always safe and secure and that you’re always kept informed of travel alerts and schedule changes.

6. Your local travel experts – A Highfields Travel and Cruise expert is waiting to save you time and money and to take the stress out of your holiday planning. With their extensive experience, they will know just what you’re after and can tailor unique travel experiences for you, at a price you can afford.


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One of our award-winning Designers of Travel is ready to discuss #thenextholiday now.